Two-Way Communication

Easy-to-use platform provides faster communication by allowing you to connect with technicians and customers

Manage customer service with the ability to interact with clients in real-time and technicians in the field. iON Pool Care software keeps you in constant contact with your customers and technicians so that everyone is on the same page.

  • Connect with technicians on the road
  • Communicate with clients directly on the Customer Portal
  • Announce price updates or specials with all or individual customers

Plan and Track Routes

Access to daily schedules and routes makes getting from job to job easier

Boost productivity, manage all office and field tasks, improve service satisfaction and make more money focused on your business rather than the administration of it. iON Pool Care lets you optimize the day-to-day schedules of your service reps so they can hit the road running or make changes on the fly.

  • Update technicians and customers in real time
  • Set schedules and recurring routes
  • View daily appointments

Track Chemical Readings and Dosages

One convenient tool to record and review information for more efficient service

Systemize maintenance visits with online, mobile record keeping. Technicians need only enter-data-once allowing them to document the service visit by charting chemical and other consumables used.

  • View service histories and create instant reports of all jobs
  • Capture pool and equipment images
  • Track chemical usage
  • Send service logs to customers
  • Add and view notes about individual customer requests

Access Billing and Accounting

Automated billing and QuickBooks® integration optimizes back office functions

Keep all your information centrally located with easy to look up, real-time information that is available when you need it. iON Pool Care does not require the addition of any software on your personal device.

  • Automatically generates estimates and invoices based on service logs
  • Automatically schedules a service technician
  • Syncs with QuickBooks